Terms of Service
These terms govern your use of the close curtain website and the software, automation, marketing, and media services we provide ("Services"). By using our site or engaging us, you agree to these terms. If you have questions, email matt@closecurtain.com.
Our services
close curtain builds software and manages digital marketing and media for clients. The exact scope, deliverables, timeline, and fees for any engagement are set out in a separate written agreement or proposal with each client. Where that agreement conflicts with these terms, the signed agreement controls.
Client responsibilities
- Provide accurate information and the materials we need to do the work.
- Authorize us as a manager of the specific accounts you ask us to run, and keep that authorization current.
- Hold the rights to any content, logos, and media you give us to publish, and confirm it is lawful to use.
- Comply with the terms of any third-party platform we operate on your behalf, including Meta and Google.
Third-party platforms
We publish and manage content on platforms such as Instagram, Facebook, and Google Business Profile only for clients who have authorized us to do so. Those platforms are operated by third parties under their own terms, and we are not responsible for their availability, policies, or decisions. Platform access can be revoked by the client at any time.
Intellectual property
Final deliverables we create for a client become that client's property on full payment, unless a separate agreement says otherwise. We retain ownership of our own underlying tools, code libraries, templates, and methods, and of anything we license from others. Our name, logo, and site content remain ours.
Fees and payment
Fees, billing cadence, and payment terms are defined in each client's agreement or invoice. Unless stated otherwise, invoices are due on receipt, and continued service depends on accounts remaining in good standing.
Disclaimers
Our site and Services are provided on an "as is" and "as available" basis. We do not guarantee specific marketing outcomes, rankings, reach, or revenue, which depend on factors outside our control including third-party platforms and audience behavior. To the fullest extent permitted by law, we disclaim warranties not expressly stated in a signed agreement.
Limitation of liability
To the fullest extent permitted by law, close curtain is not liable for indirect, incidental, or consequential damages arising from your use of our site or Services. Our total liability for any claim is limited to the amount you paid us for the specific Services giving rise to the claim in the three months before the claim arose.
Termination
Either party may end an engagement as described in the client's agreement. On termination we stop work, hand over paid deliverables, and, on request, remove our access to your accounts.
Changes
We may update these terms from time to time. The "last updated" date above reflects the current version, and continued use of our site or Services means you accept the updated terms.
Governing law
These terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules.
close curtain · Auburn, California · matt@closecurtain.com